COVID-19 Information
At ServiceMaster by Singer we are closely monitoring the spread and effects of COVID-19 and are following Federal recommendations. Our preventive recommendations during the current COVID-19 situation are like our recommendations during a regular flu season:
| CDC Recommendations | ServiceMaster Solutions |
| 1. Emphasize hand hygiene by all employees. | - Perform frequent hand washing using soap and water for 20 seconds (sing Happy Birthday twice) or use hand sanitizers that contain at least 60% alcohol.
- If possible, use no-touch dispensers (e.g., paper towels, sinks, soap).
- Post ServiceMaster hand hygiene process posters in hand washing areas.
- Keep an adequate supply of products and monitor shelf life.
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| 2. Emphasize respiratory etiquette by all employees. | - Employees should cover the nose and mouth with a tissue when coughing or sneezing. If tissue is not available, use elbow or shoulder to cover your mouth.
- Provide tissues and no-touch trash cans and other disposal receptacles for use by employees.
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| 3. Perform routine environmental cleaning focused on high-touch surfaces. | - Clean and disinfect high-touch surfaces in the workplace nightly, focusing on common gathering areas (e.g., door handles, light switches, stair rails, elevator buttons, phones, microwaves, coffee stations, sink handles, water fountains, chair arms, shared workstations or learning materials, dining tables).
- Provide disposable wipes for employees to clean and disinfect commonly used or high-touch surfaces between use.
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| 4. Encourage sick employees to stay home, separating and avoiding close contact with people who are sick. | - Actively encourage employees who have symptoms of acute respiratory illness to stay home until they are free of fever (100.4° F or lower as measured by an oral thermometer) and other symptoms for 24 hours without medication.
- Maintain flexible policies, consistent with public health guidance, that permit employees to stay home.
- Avoid close contact with people who are sick.
- Avoid touching your eyes, nose, and mouth.
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| 5. Advise employees to take safe travel steps. | - Check CDC travelers’ health notices, especially when traveling internationally.
- Have a plan for employees if they become sick during travel; promptly call a provider for help if needed.
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| 6. Additional measures with COVID- 19: Employees who are well but have a family member with COVID- 19 should notify their supervisor and other employees in the workplace. | - Make sure employees notify their supervisors if they have a family member who is sick at home with COVID-19.
- In that case, notify other employees of potential exposure while maintaining confidentiality.
- If possible, have plans in place for working remotely in the event of an outbreak.
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It is important to keep in mind that COVID-19 is a new and emerging pathogen. Regulators are just beginning to understand COVID-19 — how it spreads, the incubation period, length and severity of illness — knowledge that will continue to develop over time. We will continue to update you as the CDC, EPA, FDA, and OSHA provide more information.
We also want you to know that, while we hope it will not be necessary, we are qualified and equipped with the required protocols and processes should any pathogen outbreak occur within your facility. Please call us if we can be of service.
The CDC has published interim guidance for non-health care employers that provides some direction. View CDC Guidance Here
